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Refund Policy

Effective 2026-08-19

Monthly subscription

The Monthly Docs Radar Founding Plan is a recurring subscription priced at $9 per month. It renews monthly until cancelled.

Paddle purchases

Paddle is the configured Merchant of Record for paid launch; hosted checkout is currently inactive.

Use the subscription-management link in Paddle’s transaction email, Paddle’s buyer portal, or paddle.net to cancel. Under Paddle’s current Buyer Terms, cancellation generally takes effect at the end of the current billing period.

Refund requests for Paddle-processed purchases are handled under Paddle’s then-applicable Refund Policy and Buyer Terms. Eligibility is determined through that process and applicable law; this policy does not promise a refund outside it or limit mandatory consumer rights.

Product support

For product or account help, email support@toolparcel.com. Product support can help identify the purchase route but cannot override Paddle’s buyer process or applicable law.

Support phone: +86 186 0055 9288

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Terms & Conditions Privacy Policy Refund Policy Buyer support: support@toolparcel.com Support phone: +86 186 0055 9288